Take some time looking through different images either online, or in a traditional magazine. Maybe a 2011 cute hair trend can be found looking at celebrities to see what they're doing different this year. Perhaps a person's hairstyle is super long and getting a change by making it shoulder length would be perfect. There are some great angles that work well for many face shapes. Short may be the way to go, or a little curl.
The most important thing is to work with a good stylist. There are many all around, and if a person doesn't already have one they may like to try searching through online reviews to find out who's the most highly recommended in their area. Consult with them, often some hairstyles lend themselves better to certain hair types, or shapes. This is a great time to get bangs, or start growing them out. Get some new color, or shorten it up, and add some body. Do some planning and look at what is cute on people with similar hair and looks then go find a great stylist. Then plan a day to get spoiled and head out to the salon. Enjoy the compliments of a pretty, new hairstyle.
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